General Terms and Conditions


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Client”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.


It is not necessary for any Client to have signed an acceptance of these terms and conditions for them to apply. If a Client books us or accepts an estimate or quote, then the Client will be deemed to have satisfied themselves as to the terms applying and have accepted these terms and conditions in full.

A standard £175 plus VAT call out fee applies to all works between Monday to Friday between 8am to 5pm; this is inclusive of the first hour’s work.

A £250 plus VAT call out fee applies to all works between Monday to Friday between 6pm to 8am and all day on weekends and bank holidays; this is inclusive of the first hour’s work.

Any additional hours on-site are at the same rate as the call-out charge. We work in hour increments so any time over the 60 minute cycle but not equating to a full hour will still be charged as a whole hour

A minimum of a 50% non-refundable deposit of the total amount of the estimated works will be required before any work will commence.

If our start time for work is delayed by you for any reasons not previously agreed, there will be an additional hourly charge per engineer relevant to the time of the appointment.

If works are stopped and delayed part way through for any reason, we reserve the right to request payment for all works carried out up to the point of the delay.

All invoices must be settled on receipt of the invoice but no later than 7 days.

Please read these terms and conditions carefully. Any purchase or use of our services implies that you have read and accepted our terms and conditions.

The estimate can be subject to change, this is not a guaranteed price and “Flair Facilities Ltd.”, has the right to amend. However, if the price is to change “Flair Facilities Ltd.” engineers will always confirm prices with customers before purchasing equipment needed for the job. “Flair Facilities Ltd.” will reserve the right to decline a job at any time.


You have the right to cancel your booking at any time. If you cancel within 24 hours of your appointment, you will be charged the quoted amount for the booking, less the cost of any deposits you have paid.

Congestion Charge and ULEZ Zones

Any bookings made by you for either yourself or your clients for appointments or works in either the congestion charge zone and/or ULEZ, will incur additional charges on top of our call-out in relation to the charges we incur for travelling into these areas.


All works carried out by us are guaranteed for 12 months.

In the event that any issues occur within this period, please contact us to rectify the issue. If any 3rd party contractors modify or adjust our works without our permission, our guarantee is voided.


The sole ownership of all goods supplied by Flair Facilities Ltd. shall remain ours until the full amount of the invoice has been paid.


In the event that works have been completed or have been delayed and we have invoiced the time spent thus far and the payment is not received within the time frame stated on your invoice, we reserve the right to recover the funds through our nominated 3rd party debt collector or through a legal claim via the courts. You will be liable for any legal and/or recovery costs along with an 8% interest rate p/a which is accrued daily from the date the stated payment terms expired until the date the invoice is paid in full.


Unless otherwise stated, “Flair Facilities Ltd.” and/or it’s licensors own the intellectual property rights for all material on “Flair Facilities Ltd.”.

All intellectual property rights are reserved. You may view and/or print pages from https://commercialgasboilers.co.uk/ for your own personal use subject to restrictions set in these terms and conditions.

You must not:

• Republish material from https://commercialgasboilers.co.uk/
• Sell, rent or sub-license material from https://commercialgasboilers.co.uk/
• Reproduce, duplicate or copy material from https://commercialgasboilers.co.uk/
• Redistribute content from “Flair Facilities Ltd.” (unless content is specifically made for redistribution).
• Hyperlink to our Content without our written consent

The following organisations may link to our website without prior written approval:

• Government agencies
• Search engines
• Online directory distributors
– when they list us in the directory may link to our website in the same manner as they hyperlink to the websites of other listed businesses; and System wide Accredited Businesses except soliciting non-profit organisations, charity shopping malls, and charity fundraising groups which may not hyperlink to our website.

These organisations may link to our home page, to publications or to other website information so long as the link: (a) is not in any way misleading; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

No use of the “Flair Facilities Ltd.” logo or other artwork will be allowed for linking without prior written approval

Data Protection Policy

Our Company Data Protection Policy refers to our commitment to treating the information of employees, customers, stakeholders and other interested parties with the utmost care and confidentiality.
With this policy, we ensure that we gather, store and handle data fairly, transparently and with respect towards individual rights.

Company Information

“Flair Facilities Ltd.” is located at:
128 City Road, London, EC1V 2NX
Company number: 14816195